For a small business or an association, the web usually looks like this: a designer built the site years ago, a hosting company owns the server, a third party set up the email — and when something breaks, each of them points at the other. Nobody is accountable for the whole, and the person chasing them is you.
The result is predictable: a site that slowly decays, invoices from three directions, and a sinking feeling every time something needs changing.
We replace that with one relationship. One partner who built it, runs it, and answers for it — with a fixed annual price and a scope you understood before you signed.